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Payment & Shipping

We usually ship exclusively within the European Economic Area (EEA). (We usually ship worldwide unless this is not possible due to force majeure.) The goods are dispatched within 14 days of receipt of the purchase price. Shipping is agreed to be EXW (Incoterms 2010). The costs of delivering the goods must be paid in advance. Any and all claims based on any delays in deliveries for which we (Job-TransFair gemeinnützige GmbH) are not responsible are excluded.

For payment processing, fairkauf.at uses the service provider Payone, a service for online payment procedures. The contact address of Payone is: PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Local Court Frankfurt am Main HRB 116860, info@payone.com. For privacy inquiries, please use: privacy@payone.com

Please note that you will be redirected to Payone's servers for payment processing. Therefore, Payone is considered the data controller under GDPR Article 4(7) from a data protection perspective.

You can find Payone's privacy policy at the following link: https://www.payone.com/EN-en/privacy